Step 1: Determine Eligibility for Flight Compensation
To check if you qualify for compensation from easyJet due to a flight delay, cancellation or overbooking, here’s a simplified guide:
- Flight Departure: Ensure your flight departed from an EU, EEA, or UK airport. Even if your flight was with a non-EU/EEA airline but left from one of these airports, you may still qualify.
- Timing: Your flight must have experienced a delay of more than three hours upon your arrival at your destination. If your flight was canceled less than 14 days before its scheduled departure, you may also be eligible.
- easyJet’s Responsibility: You can claim compensation if the delay or cancellation was within easyJet’s control, such as technical issues, crew shortages, or scheduling problems.
- Valid Booking: Make sure you have a valid booking or reservation for the affected flight.
- Arrival Time: Compensation is based on your actual arrival time at your final destination, not the departure time.
Important: If you were denied boarding, get a Denied Boarding Form from the gate agent. This document proves you were denied boarding and shows how it affected your trip.
Step 2: Reaching Out to easyJet for Flight Compensation
easyJet Contact:
View International Phone Numbers
- UK: +44 1200 401410
- USA: +1 646 751 8693
Direct Support Routes
- Disruption Help Hub: Use easyJet’s dedicated Disruption Help Hub to troubleshoot flight delays directly.
- Chat Services: Connect via the Chat Service provided on their website for immediate support.
- Make a Claim: Fill out the dedicated **EU261 Compensation Form** in easyJet’s claims portal for eligible concerns.
easyJet Social Media Contacts
ClaimCatalyst’s Simplified Solution
At ClaimCatalyst, we make sure getting your flight compensation from easyJet is easy and rewarding. We’re all about making things simpler for you, aiming to maximize what you get back without any hassle.
Step 3: Follow-Up on Your Claim
After contacting easyJet to determine your eligibility and filing a compensation claim, it’s crucial to maintain open communication channels. Unfortunately, there may be instances where airlines, including easyJet, initially ignore or delay responding to your claim. This is where persistent follow-up becomes essential. Your commitment to follow-up can play a significant role in expediting your claim and securing the compensation you deserve.
Step 4: Seeking Legal Help Through ClaimCatalyst
If your compensation claim with easyJet proves unsuccessful or the airline remains unresponsive, you may find yourself in need of legal assistance. This is where ClaimCatalyst steps in. Our team of experienced legal professionals specializes in flight compensation claims.
Statute of Limitations by Country
| Country | Deadline |
|---|---|
| Latvia | 10 months |
| Belgium, Poland | 1 year |
| Iceland, Netherlands, Slovakia, Slovenia, Switzerland | 2 years |
| Italy | 2 years 2 months |
| Austria, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, Norway, Portugal, Romania, Sweden | 3 years |
| Bulgaria, France, Greece, Hungary, Spain | 5 years |
| Cyprus, Ireland, UK (except Scotland) | 6 years |
| Lithuania, Luxembourg | 10 years |
| Malta | No limit |
*Czech Republic: Notify the airline within 6 months. Active for 3 years after notification.
**Germany: Limitation ends Dec 31st of the 3rd year after disruption.
***Sweden: Renewed for 3 years every time a claim is made.